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For clinical questions about an active case, please use the Secure Portal. For general inquiries, reach us below.

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+1 (304) 362-8160

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Email

admin@novocareglobal.com

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Invoice & payment questions

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Tap the "Chat" button in the bottom-right corner of this page to get instant answers about our process, pricing, specialties, or to be routed to a human.

Physicians referring patients

If you're a treating physician referring a patient, write to admin@novocareglobal.com with subject "Physician referral". We'll send you our streamlined intake.

Not an emergency service. If this is a medical emergency, call your local emergency number immediately — do not wait for a Novocare response.